LGBTQ+ Inclusion Policy

Date: January 2, 2024

Insurance Hero, located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK, is committed to fostering an inclusive, supportive, and respectful environment for all employees, clients, and stakeholders, regardless of their sexual orientation, gender identity, or expression.

We believe in the power of diversity and inclusion and strive to ensure that everyone associated with Insurance Hero feels valued, respected, and empowered to be themselves.

Our Commitment

We are committed to promoting equality, diversity, and inclusion in our workplace and our interactions with clients and stakeholders.

We recognise that individuals who identify as lesbian, gay, bisexual, transgender, queer/questioning, and other identities (LGBTQ+) may face unique challenges, and we are dedicated to supporting them and advocating for their rights.

Scope of This Policy

This policy applies to all employees, contractors, clients, and stakeholders of Insurance Hero and to all aspects of employment, including recruitment, promotion, training, pay, and benefits. We aim to create a work environment where everyone feels welcome and included and can bring their whole selves to work.

Non-Discrimination and Harassment

We have a zero-tolerance policy for discrimination, harassment, or victimization, which extends to all aspects of our work environment and interactions with clients and stakeholders.

We do not tolerate behaviour that demeans, intimidates, or harasses individuals based on their sexual orientation, gender identity, or expression. Any such behaviour will be addressed promptly and may result in disciplinary action, up to and including termination of employment.

For more information on our commitment to non-discrimination, please refer to our Non-Discrimination Statement.

Support and Resources

We are committed to providing support and resources to our LGBTQ+ employees and stakeholders. This includes access to employee assistance programs, counselling services, and support groups.

We also provide training and education to all employees to foster understanding, respect, and inclusion for LGBTQ+ individuals.

Gender Identity and Expression

We respect and affirm each individual’s self-identified gender and are committed to providing a supportive environment for transgender and gender non-conforming individuals.

This includes respecting individuals’ pronouns and names, providing access to gender-neutral restrooms, and supporting individuals through any gender transition process.

Equal Opportunities

We are committed to ensuring equal opportunities for all employees, regardless of their sexual orientation, gender identity, or expression. This includes equal opportunities for advancement, development, and access to benefits and services.

Community Engagement and Advocacy

We are proud to be an ally to the LGBTQ+ community and are committed to engaging with and supporting LGBTQ+ organizations and initiatives. We strive to use our platform to advocate for LGBTQ+ rights and to promote inclusion and equality.

Reporting and Accountability

If any employee or stakeholder experiences or witnesses behaviour that goes against this policy, we encourage them to report it immediately to their supervisor, human resources, or our compliance team at

We take all reports seriously and will conduct a thorough and confidential investigation. Retaliation against individuals who report concerns or participate in an investigation is strictly prohibited.

Related Policies

This LGBTQ+ Inclusion and Non-Discrimination Policy is supported by various internal policies and procedures, including:

We regularly review and update our policies to reflect our commitment to inclusion, diversity, and non-discrimination.

Contact Information

If you have any questions or concerns regarding our LGBTQ+ Inclusion and Non-Discrimination Policy, please get in touch with us at or by mail at:

Insurance Hero
71-75 Shelton Street
Covent Garden, London

This LGBTQ+ Policy is designed to be comprehensive and to clearly express Insurance Hero’s commitment to creating an inclusive and discrimination-free environment for LGBTQ+ individuals.

It includes information on the company’s commitment, policy scope, non-discrimination and harassment, support and resources, gender identity and expression, equal opportunities, community engagement and advocacy, reporting and accountability, related policies, and contact information.

The statement also includes relevant external and internal policy links to provide additional resources and information.